Return Policy

At MYKUU, every piece is made with love, and we hope you feel that when it arrives. If something goes wrong, we’re here to help.

Eligible for return or remake if:

• The item was damaged during transit (please contact us within 48 hours with photos).

• The custom content is significantly incorrect (e.g., wrong text or design).

Not eligible for return or refund:

• Change of mind or personal preference.

• Errors in the text/content provided by the customer.

• Items that have been used, worn, or intentionally damaged.

To file a claim:
Please send your order number, description of the issue, and clear photos to:
📩 support@mykuu.com
Our team will respond within 2 business days.